Manual Installation

These instructions apply to Kappris V2.1.4 and above and assume that the PC or server has been fully updated and tested.
 

• Check the Kappris Installation Pre-requisites here and address as required.
• Reboot to ensure that no files or processes required by Kappris are in use.
• Login using an account with administrator rights.
• Open a Command Prompt with administrator privileges.
• Run the commands shown in this article.
• Run the Kappris installer using msiexec from within the Command Prompt window creating an installation. log file as below replacing the paths and folder names as necessary:

msiexec /l*v logfile.txt /i \\PATH\TO\MSI\Kappris.msi KAPPRIS_CONFIG_FOLDER=\\server1\Kappris

• Follow the instructions.
• Check that the installation completes successfully.
• In the event of installation failure, send the log file to Kutana for analysis.
• Test printing from Word, Outlook and Excel.
• In the event of test failure:
  • Check that the Kappris XPS printer is available from Devices and Printers.
  • Open config.ini from C:\Program Files (x86)\Kutana\Kappris and check the location of the central share is correct.
  • Open KPMGR from C:\Program Files (x86)\Kutana\Kappris and check that you can File – Publish.
  • Examine the contents of any Bug Report generated and if you cannot determine the cause then send to Kutana for analysis.
  • Try a repair on the Kappris installation.