For all users on a machine/Citrix server
These are paths to the 32-bit app and contain WOW6432Node. 64 BIT Windows paths don't have the WOW6432Node item.
For Excel:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Excel\Addins\KapprisExcelAddin.KapprisExcelAddin
Similarly for Word:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Word\Addins\KapprisWordAddin.KapprisWordAddin
And for Outlook:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Outlook\Addins\KapprisOutlookAddin.KapprisOutlookAddin
- Set LoadBehaviour to zero and that particular addin will not load.
- Set LoadBehaviour to 3 and that particular addin will load at StartUp.
ALSO CHECK:
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins Computer\HKEY_USERS\userID\Software\Microsoft\Office\Word\Addins
UserID CAN BE FOUND BY EXAMINING EACH ENTRY IN THE BELOW:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\
Preventing an add-in from being disabled
If the add-in keeps being disabled, you can prevent this by adding an entry as below:
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency\DoNotDisableAddinList Computer\HKEY_USERS\UserID\Software\Microsoft\Office\16.0\Outlook\Resiliency\DoNotDisableAddinList
In each case add a 32-bit DWORD value of KapprisOutlookAddin.KapprisOutlookAddin setting the value to (1)
Similar technique for Word and Excel.
Last resort
If setting the registry values does not have the desired effect, you could also try removing the Kappris addin and then immediately adding it back in again. You may well see the location uses 8.3 paths instead of long paths afterwards:
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